24/7 Call Center 
Currently, most companies employ people to work at all times of the day and night from diverse locations. You can call in from anywhere and at any time through Cloudgiant Technologies’ 24/7 technical support. Here, you’ll get direct access to top-level IT professionals and get issues sorted out in quick time with no errors, hence you can resume the operations.

Tech Support from anywhere –
Cloudgiant Technologies Remote Tech Support helps with comprehensive assistance for desktops and laptops. Our team will assist you in monitoring hardware and software, which includes operating systems and productivity tools. We help you keep track of life cycle management while completely managing configuration, procurement, and licensing of hardware and software. Our team will ensure that the best security standards are implemented while providing support for patches and updates for antivirus and security software.

Centralized Service Desk
Centralized Service Desk is a cross-organisational, and strategic service offered by Cloudgiant Technologies The centralised Service Desk solution offers services from one central place and acts as the Single Point of Contact (SPOC) between the provider of the services and the user. The central purpose of the Centralized Service Desk is to help manage the incident and service request of end-users efficiently and effectively by offering remote technical support by using a tool for remote support.

It is also used to fortify security and optimize performance across the organization by identifying opportunities to optimize IT processes.